PRIVACY POLICY OF THE WWW.FILIGRANA.PL STORE

1.
GENERAL PROVISIONS

1. 
   The administrator
   of personal data of Customers of the online store www.filigrana.pl
   is:

PATORA
WOOD ART SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ


Address: Glinno 61, 64-300 Nowy Tomyśl


E-mail: filigrana@patora.eu

1. 
   This Privacy
   Policy defines the rules for processing personal data in
   connection with the use of the store and placing orders,
   newsletter subscription, and other services offered electronically.

2. 
   The store
   operates in accordance with GDPR (EU Regulation 2016/679) and
   the Personal Data Protection Act.

2.
TYPES AND PURPOSE OF DATA PROCESSING

1. 
   Data
   collected from Customers include:
   
   first
   and last name / company name,
   e-mail
   address, phone number, shipping/invoice address,
   order-related
   data (selected products, payments, transaction history).
   
   

2. Purposes
   of data processing:
   
   fulfillment
   of orders and sales contracts,
   issuing
   invoices and sales documents,
   handling
   complaints, returns and warranty claims,
   contacting
   the Customer regarding order-related matters,
   sending
   newsletters and marketing offers (only with consent),
   conducting
   remarketing and analytical activities to improve the store,
   fulfilling
   Seller's legal obligations (accounting, taxes).
   
   

3. Legal
   bases for data processing:
   
   necessity
   for the performance of a sales contract (Art. 6(1)(b) GDPR),
   Customer's
   consent to send newsletters and marketing (Art. 6(1)(a)
   GDPR),
   Seller's
   legal obligations (Art. 6(1)(c) GDPR),
   
   legitimate
   interests of the Seller, e.g., analytics and remarketing (Art.
   6(1)(f) GDPR).
   
   

3.
DATA SHARING

1. 
   Data
   may be shared with entities processing it on behalf of the
   Seller:
   
   payment
   operators,
   courier
   companies,
   IT
   service providers, hosting, technical support.
   
   

2. 
   Data
   may be shared with public authorities only to the extent
   required by law.

4.
DATA RETENTION PERIOD

1. 
   Personal
   data related to order fulfillment is stored for the period
   necessary to perform the contract and for the time required
   by tax and accounting regulations (usually 5 years).

2. 
   Marketing
   data is stored until the Customer withdraws consent.

5.
CUSTOMER RIGHTS

The customer
has the right to:

• 
  access
  their data,

• rectify
  data,

• erase
  data ("right to be forgotten"),

• restrict
  processing,

• data
  portability,

• withdraw
  consent to data processing at any time,

• 
  lodge
  a complaint with the supervisory authority (President of the
  Personal Data Protection Office, PUODO).

Contact
regarding data: filigrana@patora.eu

6.
COOKIES AND SIMILAR TECHNOLOGIES

1. 
   The store
   uses cookies and similar technologies for:
   
   proper
   functioning of the store,
   maintaining
   user session,
   website
   traffic analytics (e.g., Google Analytics),
   personalization
   of advertisements and remarketing activities (e.g., Meta Pixel).
   
   

2. Cookies
   are divided into:
   
   necessary
   – enable the use of the store,
   functional
   – remember settings and preferences,
   analytical
   – help analyze traffic and statistics,
   marketing
   – enable ad personalization.
   
   

3. The Customer
   can manage cookies through browser settings or
   the cookie pop-up available in the store.

4. 
   Lack
   of consent to cookies may limit the store's functionality, e.g.,
   inability to use the shopping cart or log in.

7.
DATA SECURITY

1. 
   The Seller
   applies technical and organizational measures to ensure
   data security, including data transmission encryption
   (SSL/TLS).

2. 
   Access
   to data is restricted to authorized persons only.

8.
FINAL PROVISIONS

1. 
   This Privacy
   Policy is effective from [insert date].

2. Any
   changes to the privacy policy will be published on the store's website.

3. 
   The Customer
   will be informed about changes to the privacy policy by e-mail if
   they are a newsletter subscriber.