Terms of Service – Filigrana.pl

Shopping in our online store is simple and secure.

Below are the most important rules applicable at Filigrana.pl.

The full terms and conditions can be found here ➜ Store Regulations.

1. Product Information

All products presented on Filigrana.pl are accurately described and photographed, but do not constitute an offer within the meaning of the Civil Code.

2. Prices

Prices are given in Polish zloty (PLN), include VAT, and do not include delivery costs, which are provided when placing an order.

3. Placing Orders

Orders can be placed directly via the Filigrana.pl website or by contacting us via email at filigrana@patora.eu.

4. Payments and Delivery

Payments are made via secure online systems. Goods are shipped via trusted courier companies.

5. Returns and Complaints

You have 14 days to return a product without giving a reason.

We accept complaints at filigrana@patora.eu – we always strive to resolve them quickly and with attention to service quality.

6. Custom Products

Custom orders (e.g., non-standard colors, finishes, or dimensions) are made to special order and are not returnable.

7. Contact Details

Patora Sp. z o.o. Sp. k.

Glinno 61, 64-300 Nowy Tomyśl

tel. +48 61 44 22359

mobile. +48 660 692 097

email: filigrana@patora.eu

Our mission is to create details that transform interiors into beautiful and friendly spaces.

Thank you for your trust and we invite you to the world of Filigrana.