Classica L

3-7 business days

Classica S

Dimensions:

25mm x 32mm x 32mm

Weight:

21g

Mounting:

M4 thread

Classica L

Dimensions:

25mm x 45mm x 45mm

Weight:

32g

Mounting:

M4 thread

Vintage Oak - oak wood

Natural Oak - oak wood

Sage Green - ash wood

Crimson Red - ash wood

Kashmir - ash wood

American Walnut - American walnut wood

Raw / Surowy - oak wood

Vintage Oak

Vintage stained oak.
Warm wood color highlighted with a darkening stain. Walnut type stain.

Natural Oak

Natural oak finished with acrylic lacquer. Natural oak color.

Sage Green

Color similar to: U604 ST9 — Reed Green

NCS S5010-G30Y

RAL 7033

Crimson Red

Color similar to: U399 ST9 — Garnet Red

NCS: S7020-R.

RAL: 3005

Kashmir

Similar to U702 ST9 — Cashmere Grey

American Walnut

Natural American walnut finished with acrylic lacquer. Chocolate, beautiful natural walnut color.

RAW

Natural, unlacquered oak wood. For self-finishing.

Classica S

.STEP - download

.OBJ - download

.3DS - download

Classica L

.STEP - download

.OBJ - download

.3DS - download

Delivery and Returns:

Shipping and Returns Policy – www.filigrana.pl

1. Delivery Area

We deliver to:

• 
  Poland – via courier and transport companies,
  
• 
  European Union – with additional costs for selected locations (e.g., islands, hard-to-reach regions).
  

Personal collection is also possible at the company's headquarters: Glinno 61, 64-300 Nowy Tomyśl

2. Order Fulfillment Time

• 
  Orders paid by bank transfer or online – fulfilled after payment is credited.
  
• 
  Cash on delivery orders – fulfilled after order confirmation.
  
• 
  Standard fulfillment time is 3–7 business days, depending on product availability and chosen delivery method.
  
• 
  For custom-made or personalized products, the fulfillment time may be longer – information on the deadline can be found on the product page.
  

3. Delivery Costs

• 
  Delivery cost depends on:
  
• 
  product type (dimensions, weight),
  
• 
  chosen delivery method,
  
• 
  recipient's location.
  
• 
  The exact amount is provided during the order placement process.
  
• 
  For deliveries outside Poland – the cost may be determined individually after contacting store support.
  

4. Delivery Methods

• 
  Courier companies: DPD, InPost, DHL and other carriers.
  
• 
  Specialized transport: for large or delicate shipments.
  
• 
  Personal collection: by prior appointment.
  

All shipments are made "door to door" – to the first architectural obstacle.

5. Shipment Tracking

After dispatch, the Customer receives:

• 
  consignment note number,
  
• 
  a link to track the shipment (if available).
  

6. Receiving the Shipment

• 
  The Customer is obliged to check the condition of the shipment upon receipt.
  
• 
  In case of damage to the packaging or goods, you should:
  
• 
  draw up a damage report with the courier,
  
• 
  contact store support immediately.
  

7. Delays and Delivery Problems

In case of delays or delivery problems:

• 
  please contact us at: filigrana@patora.eu
  
• 
  we will do our best to resolve the situation as quickly as possible.
  

8. Changes and Limitations

The Seller reserves the right to:

• 
  change available delivery methods,
  
• 
  temporarily disable selected options,
  
• 
  individually set delivery conditions for unusual orders.

9. Returns

Returns Policy – Filigrana.pl

Right of Withdrawal

In accordance with applicable European Union law, a consumer Customer has the right to withdraw from a distance contract without giving any reason within 14 calendar days from the date of receipt of the order.

To exercise the right of return, please send us a statement of withdrawal from the contract (e.g., by email to: [insert email address here]) and return the product to the address:

Filigrana [headquarters/warehouse address]

The refund will be made immediately, no later than 14 days from the date of receipt of the returned goods or proof of their return.

Return Conditions

• 
  The returned product must not show signs of use or be damaged.
  
• 
  The product should be returned in its original packaging, in a manner that protects it from damage.
  
• 
  The cost of returning the product is borne by the Buyer, unless the return is due to a store error (e.g., wrong product sent or defective product).
  

Custom-made Products

Handles made in the Custom option (individual order – e.g., in a non-standard color, size, or finish) are not subject to return or exchange, in accordance with Article 38 of the Consumer Rights Act.

Complaints

If the received product is defective, damaged in transit, or inconsistent with the order, please contact us at [email address].

We process complaints immediately, no later than within 14 calendar days.