Piemonte

3-7 business days

Dimensions:

23.5mm x 49mm x 49mm

Weight:

16g

Mounting:

M4 thread

Vintage Oak - oak wood

Natural Oak - oak wood

Sage Green - ash wood

Crimson Red - ash wood

Kashmir - ash wood

Raw / Surowy - oak wood

Vintage Oak

Vintage stained oak.
Warm wood colour highlighted with darkening stain. Walnut type stain.

Natural Oak

Natural oak finished with acrylic varnish. Natural oak colour.

Sage Green

Colour similar to: U604 ST9 — Reed Green

NCS S5010-G30Y

RAL 7033

Crimson Red

Colour similar to: U399 ST9 — Garnet Red

NCS: S7020-R.

RAL: 3005

Kashmir

Similar to U702 ST9 — Cashmere Grey

RAW

Natural oak wood, unvarnished. For self-finishing.

Piedmont

.STEP - download

.OBJ - download

.3DS - download

Delivery and Returns:

Shipping and Returns Policy – www.filigrana.pl

1. Delivery Area

We deliver to:

• 
  Poland – via courier and transport companies,
  
• 
  European Union – with additional costs for selected locations (e.g., islands, hard-to-reach regions).
  

Personal collection is also available at the company's headquarters: Glinno 61, 64-300 Nowy Tomyśl

2. Order Fulfillment Time

• 
  Orders paid by bank transfer or online – fulfilled after payment is credited.
  
• 
  Cash on delivery orders – fulfilled after order confirmation.
  
• 
  Standard fulfillment time is 3–7 business days, depending on product availability and selected delivery method.
  
• 
  For custom-made or personalized products, fulfillment time may be longer – information about the deadline is available on the product page.
  

3. Delivery Costs

• 
  Delivery cost depends on:
  
• 
  type of product (dimensions, weight),
  
• 
  selected delivery method,
  
• 
  recipient's location.
  
• 
  The exact amount is provided during the order placement process.
  
• 
  For deliveries outside Poland – the cost may be determined individually after contacting store support.
  

4. Delivery Methods

• 
  Courier companies: DPD, InPost, DHL, and other carriers.
  
• 
  Specialized transport: for large or fragile shipments.
  
• 
  Personal collection: by prior appointment.
  

All shipments are delivered "door to door" – to the first architectural obstacle.

5. Tracking Shipments

After dispatch, the Customer receives:

• 
  consignment note number,
  
• 
  tracking link (if available).
  

6. Receiving Shipments

• 
  The Customer is obliged to check the condition of the shipment upon receipt.
  
• 
  In case of damage to the packaging or goods, it is necessary to:
  
• 
  draw up a damage report with the courier,
  
• 
  immediately contact store support.
  

7. Delays and Delivery Problems

In case of delays or delivery problems:

• 
  please contact us at: filigrana@patora.eu
  
• 
  we will make every effort to resolve the situation as quickly as possible.
  

8. Changes and Limitations

The Seller reserves the right to:

• 
  change available delivery methods,
  
• 
  temporarily disable selected options,
  
• 
  individually determine delivery conditions for unusual orders.

9. Returns

Returns Policy – Filigrana.pl

Right to Withdraw from the Contract

In accordance with applicable European Union law, a Customer who is a consumer has the right to withdraw from a distance contract without giving any reason within 14 calendar days from the day of receiving the order.

To exercise the right of return, please send us a statement of withdrawal from the contract (e.g., by email to: [insert email address here]) and send the product back to the address:

Filigrana [headquarters/warehouse address]

The refund will be made immediately, no later than 14 days from the date of receiving the returned goods or proof of their dispatch.

Return Conditions

• 
  The returned product must not show signs of use or be damaged.
  
• 
  The product should be returned in its original packaging, in a manner that protects it from damage.
  
• 
  The costs of returning the product are borne by the Buyer, unless the return is due to an error on the part of the store (e.g., an incorrect or defective product was sent).
  

Custom-made Products

Handles made in the Custom option (individual order – e.g., in a non-standard color, size, or finish) are not subject to return or exchange, in accordance with Article 38 of the Consumer Rights Act.

Complaints

If the received product is defective, damaged in transit, or does not comply with the order, please contact us at [email address].

We process complaints immediately, no later than within 14 calendar days.