Sebio

3-7 business days

SEBIO S

Dimensions:

26mm x 36mm x 36mm

Weight:

24g

Mounting:

M4 thread

SEBIO M

Dimensions:

26mm x 45mm x 45mm

Weight:

32g

Mounting:

M4 thread

Vintage Oak - oak wood

Natural Oak - oak wood

Sage Green - ash wood

Crimson Red - ash wood

Kashmir - ash wood

Raw / Surowy - oak wood

Vintage Oak

Vintage stained oak.
Warm wood color highlighted by a darkening stain. Walnut type stain.

Natural Oak

Natural oak finished with acrylic varnish. Natural oak color.

Sage Green

Color similar to: U604 ST9 — Reed Green

NCS S5010-G30Y

RAL 7033

Crimson Red

Color similar to: U399 ST9 — Garnet Red

NCS: S7020-R.

RAL: 3005

Kashmir

Similar to U702 ST9 — Cashmere Grey

American Walnut

Natural American walnut finished with acrylic varnish. A beautiful, chocolate color of natural walnut.

RAW / Unfinished

Natural oak wood, unvarnished. To be finished by yourself.

Sebio S

.STEP - download

.OBJ - download

.3DS - download

Sebio M

.STEP - download

.OBJ - download

.3DS - download

Delivery and Returns:

Shipping and Returns Policy – www.filigrana.pl

1. Delivery Area

We deliver to:

• 
  Poland – via courier and transport companies,
  
• 
  European Union – subject to additional costs for selected locations (e.g., islands, difficult-to-access regions).
  

Personal pickup is also possible at the company's headquarters: Glinno 61, 64-300 Nowy Tomyśl

2. Order Fulfillment Time

• 
  Orders paid by bank transfer or online – are fulfilled after the payment is credited.
  
• 
  Cash on delivery orders – are fulfilled after order confirmation.
  
• 
  Standard fulfillment time is 3–7 business days, depending on product availability and chosen delivery method.
  
• 
  For custom-made or personalized products, the fulfillment time may be longer – information on the deadline can be found on the product page.
  

3. Delivery Costs

• 
  Delivery cost depends on:
  
• 
  product type (dimensions, weight),
  
• 
  chosen delivery method,
  
• 
  recipient's location.
  
• 
  The exact amount is provided during the order placement process.
  
• 
  For deliveries outside Poland – the cost may be determined individually after contacting customer service.
  

4. Delivery Methods

• 
  Courier companies: DPD, InPost, DHL, and other carriers.
  
• 
  Specialized transport: for large or fragile shipments.
  
• 
  Personal pickup: by prior appointment.
  

All shipments are "door to door" – to the first architectural obstacle.

5. Shipment Tracking

After the shipment is dispatched, the Customer receives:

• 
  consignment note number,
  
• 
  tracking link (if available).
  

6. Receiving the Shipment

• 
  The Customer is obliged to check the condition of the shipment upon receipt.
  
• 
  In case of damage to the packaging or goods, you should:
  
• 
  draw up a damage report with the courier,
  
• 
  contact customer service immediately.
  

7. Delays and Delivery Problems

In case of delays or delivery problems:

• 
  please contact us at: filigrana@patora.eu
  
• 
  we will make every effort to resolve the situation as quickly as possible.
  

8. Changes and Restrictions

The Seller reserves the right to:

• 
  change available delivery methods,
  
• 
  temporarily disable selected options,
  
• 
  individually determine delivery conditions for unusual orders.

9. Returns

Returns Policy – Filigrana.pl

Right to withdraw from the contract

In accordance with applicable European Union law, a Customer who is a consumer has the right to withdraw from a distance contract without giving any reason within 14 calendar days from the date of receipt of the order.

To exercise the right of return, please send us a statement of withdrawal from the contract (e.g., by email to: [insert email address here]) and send the product back to the following address:

Filigrana [headquarters/warehouse address]

The refund will be made immediately, no later than 14 days from the date of receipt of the returned goods or proof of their dispatch.

Return Conditions

• 
  The returned product must not show signs of use or be damaged.
  
• 
  The product should be returned in its original packaging, in a way that protects it from damage.
  
• 
  The cost of returning the product is borne by the Buyer, unless the return is due to a store error (e.g., incorrect or defective product sent).
  

Custom-made products

Handles made in the Custom option (individual order – e.g., in a non-standard color, size or finish) are not subject to return or exchange, in accordance with Article 38 of the Consumer Rights Act.

Complaints

If the received product is defective, damaged during transport, or inconsistent with the order, please contact us at [email address].

We process complaints immediately, no later than within 14 calendar days.